Haven for Hope
Facility Programming and Consulting completed a campus program for Haven for Hope, a new transformation center engaging the homeless population in San Antonio, Texas. Along with providing food, shelter and clothing, Haven for Hope will address the root causes of homelessness by centralizing an array of services into one location. Funded through a joint partnership between the City, County, and private donations, Haven for Hope will set a new standard for addressing homelessness within the San Antonio community. The project included 15 buildings with 998 beds and the capacity to sleep an additional 500+ individuals in the courtyard. It is the largest and most comprehensive homeless facility in the United States and houses more than 78 San Antonio-based non-profits and government agencies.The programming team visited benchmark shelters in three states to obtain a thorough understanding of the benefits and concerns of different strategies to ending homelessness. The team also interviewed stakeholders from the City of San Antonio, Haven for Hope leadership team, and main service providers located on the campus to understand their business processes, service needs, and space and adjacency requirements. Several workshops were held to reconcile, analyze and synthesize the information collected to create a cohesive, working campus that has become one of the benchmarks to address homelessness across the nation.